
“This 360° view of the existing strategy allowed a clear framework for our future direction.”
Coop Bookshop
Are you delivering above
best practice internal results?
best practice internal results?
“Armed with valuable retail insights, our growth
success will be considered, strategic and impactful.”
success will be considered, strategic and impactful.”
Sheike
Are you understanding and talking to your ‘true’ customer?
“The value you add has assisted us in discovering
world-wide innovation.”
world-wide innovation.”
Leading Australian Retailer
Are you achieving global best
practice within your sector?
practice within your sector?
“Their team unravelled the complexities of the digital space advising us at every step of the journey.”
1001 Optical
Are you delivering above best practice internal results?
BUSINESS TOOLKIT
✓ Distribution planning – format, location, market – identify existing key
success factors
✓ Financial analysis – performance against sector benchmarks
success factors
✓ Financial analysis – performance against sector benchmarks
✓ How retail insights relate to business
✓ Human resource structures – capability and culture change
✓ Retail strategy articulation to date
✓ Tactical implementation plans
✓ Human resource structures – capability and culture change
✓ Retail strategy articulation to date
✓ Tactical implementation plans
CONSUMER TOOLKIT
✓ Customer research (B2B, B2C)
✓ Insights personality profiling
✓ Qualitative research (Online & F2F)
✓ Quantitative research
✓ Exit Surveys
✓ Reaction time testing
✓ Executive profiling
✓ Focus Groups (Online & F2F)
✓ Video insights
✓ Insights personality profiling
✓ Qualitative research (Online & F2F)
✓ Quantitative research
✓ Exit Surveys
✓ Reaction time testing
✓ Executive profiling
✓ Focus Groups (Online & F2F)
✓ Video insights
GLOBAL TOOLKIT
✓ Global consumer studies
✓ Global retail best practice
✓ Global trend reviews
✓ Global sector benchmarking
✓ Invitation to join RDG at global conferences
✓ Invitation to attend retail tours such as the NRF ‘Big Show’ in New York
✓ Global retail best practice
✓ Global trend reviews
✓ Global sector benchmarking
✓ Invitation to join RDG at global conferences
✓ Invitation to attend retail tours such as the NRF ‘Big Show’ in New York
DIGITAL TOOLKIT
✓ Digital Roadmap / Strategy Consultancy
✓ System Selection and Evaluation
✓ Cloud Based Architecture – keeping your data safe
✓ “Big Data” Capture and Usage
✓ Digital Marketing Automation
✓ Increase Digital Sales
✓ In-Store Digital Experience
✓ Omni-Channel Fulfillment
✓ Online Performance Analytics
✓ Customer Loyalty / Acquisition
✓ System Selection and Evaluation
✓ Cloud Based Architecture – keeping your data safe
✓ “Big Data” Capture and Usage
✓ Digital Marketing Automation
✓ Increase Digital Sales
✓ In-Store Digital Experience
✓ Omni-Channel Fulfillment
✓ Online Performance Analytics
✓ Customer Loyalty / Acquisition
Retail Doctor Group’s unique Limbic Insights™ methodology creates
actionable and competitive advantages for retailers and brands. Our products and retail insight expertise can now be accessed virtually.
actionable and competitive advantages for retailers and brands. Our products and retail insight expertise can now be accessed virtually.
Call +61 2 9460 2882 or email our Head of Insights, Anastasia Lloyd-Wallis at anastasia@retaildoctor.com.au to discuss further.