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2022 Consumer Trends: What should retailers expect? (Part 2)

2022 Consumer Trends: What should retailers expect? (Part 2)

By Anastasia Lloyd-Wallis COO & Head of Insights, Retail Doctor Group In the last 12 months, the world has changed significantly and consumers are no different. If we even just think back 5 years, the thought of virtually trying on clothes and purchases being...

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Where to from here for franchising?

Where to from here for franchising?

By Brian Walker CEO, Retail Doctor Group Ultimately, only audiences decide what's a franchise. Nina Jacobson Australia has over 1100 franchisors, 65000 franchise units, and 8000 company-owned units*. The franchise sector has been flourishing since the 1970s with most...

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Where are “people” in your strategy?

Where are “people” in your strategy?

By Josh Strutt Business & Strategy Consultant - Deployment, Retail Doctor Group Coming together is a beginning. Keeping together is progress. Working together is success. - Henry Ford Have you ever asked an owner or manager of just about any business what the...

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The Emerging Power of Brand

The Emerging Power of Brand

By Brian Walker CEO, Retail Doctor Group  If people believe they share values with a company, they will stay loyal to the brand.” – Howard Schultz Channel thinking has become more passé as time goes by. Retailers have travelled swiftly from multichannel, omnichannel,...

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2022 Consumer Trends: What should retailers expect (Part 1)?

2022 Consumer Trends: What should retailers expect (Part 1)?

By Anastasia Lloyd-Wallis COO, Retail Doctor Group  As we move into 2022, the question on every retailer’s lip is, “What do our customers want this year?” Consumer behaviour has been on a rollercoaster for the past two years, with more twists and turns than Harry...

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The “Human” Brand – It’s time to rethink your branding

The “Human” Brand – It’s time to rethink your branding

By Anastasia Lloyd-Wallis Head of Insights, Retail Doctor Group  The journey to creating a human brand that truly resonates, builds trust and inspires loyalty. From the human’s brain to the human brand We want to take you on a journey that involves your brand and the...

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